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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Burgess

July 21, 2025

5  out of  5
rating by Andrew Burgess
"I can't express my satisfaction enough with Angie and her team. Angie has covered my wife and I (renter's policy, two autos, and a personal article policy) for over three years and I have had nothing but exceptional service from her. From an auto accident we were in, to communication with our rental unit regarding that policy, Angie was always on top of it. Her communication, availability, and commitment to exceptional service is unmatched. Unfortunately, we are moving to Illinois and have to switch agents, but hopefully others find their way to Angie's office with the posting of my review."
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Matt Davidson

April 9, 2024

5  out of  5
rating by Matt Davidson
"The staff here has is absolutely incredible! They are always available to answer questions, provide guidance and execute on needs (I currently have home, vehicle and umbrella policy). Unfortunately, I had a vehicle stolen and the Angie Mapp team did an incredible job guiding me through a speedy and fair resolution. If you are looking for top tier service I would highly recommend."
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Brian Goldsworthy (Mr G)

April 1, 2024

4  out of  5
rating by Brian Goldsworthy (Mr G)
"Pretty good for me. I'm am person of peach color. Apps prefered."
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Liz

March 15, 2024

5  out of  5
rating by Liz
"Both my house and car are with Angie's office, and i have always received the BEST service and care from Angie and her staff!!!"
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Brian Goldsworthy

May 10, 2023

3  out of  5
rating by Brian Goldsworthy
"Once you make a claim on damage, there's no follow up and that leaves the collision shop and rental hanging."
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Cocoa Washington

March 23, 2023

5  out of  5
rating by Cocoa Washington
"Angie has been taking care of my wife and I for a few years now. Excellent service!!!"
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Jenni Kurtin

January 13, 2023

1  out of  5
rating by Jenni Kurtin
"They are fine if you don't need to ever use the insurance. We got in a car accident, they said 2-3 days to get our money. 3 days passed, so we called Angie's office and they said that they do not know anything about our car we have to call claims. Claims said it will be 3-5 days more days. Waited, heard nothing. Went into Angie's office and they called claims, said it would still be longer. Now it's been 10 business days, and still no answer about if the car will be totaled or how much they will give us. Angie and Lois in the office are nice enough, but no help getting information about our car or getting anything done. So we are out $500 while we rent rental cars, and no one from State Farms cares or does anything to speed up the process."
We responded:
"Thank you for taking time to post your concerns with your recent claim. I understand your claims experience is frustrating. Although our agency can’t handle your claim directly, we will continue to be a resource for you. The claims department will email you a survey soon to provide feedback. Thank you for your business, I really value and appreciate you as a customer."
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Angela Pettway

June 8, 2021

5  out of  5
rating by Angela Pettway
"I recently called my StateFarm agent Mrs Lois Green to inquire about a change that I noticed with my policy. Mrs Green returned my call promptly and was very knowledgeable in explaining the change. I am very satisfied with the service that I have always received and will continue to be a loyal customer."
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Lynn Gld

May 27, 2021

5  out of  5
rating by Lynn Gld
"Representative Lois Green is very professional and always willing to help solve your concerns. Everyone I have dealt with from this office is courteous and willing to help. I would highly recommend Angie Mapp and her staff."
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Ricco Sanford

January 19, 2021

5  out of  5
rating by Ricco Sanford
"The best State Farm agent in the world they do SUPER GREAT WORK"
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Joe Trott (JoeMoe)

August 15, 2020

4  out of  5
rating by Joe Trott (JoeMoe)
"Very friendly staff, I enjoyed dealing with both Lois and Nancy, very friendly. Auto insurance prices in Detroit?$#@!%. Criminal!!!!"
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Dawn Kudron

November 26, 2019

5  out of  5
rating by Dawn Kudron
"Lois is AWESOME!!! Friendly and knowledgeable:) service with a beautiful smile!!"
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Michelle Gomez

July 17, 2019

5  out of  5
rating by Michelle Gomez
"Angie is very hands on. Down to earth and ready to help any way she can. She is on your side and has your back 1000%. You can't put a price on that kind of service. Excellent!!"
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Iesha Brassell

January 26, 2019

5  out of  5
rating by Iesha Brassell
"Ms. Mapp and her team are phenomenal. They provide excellent customer service, whether I contact the office by phone or in person each staff member greets me with a smile. I love how they explain my policy to me and any other concerns I may have. If you are looking for a team of professional, caring, and courteous individuals contact Angie Mapp State Farm. I guarantee that yoiu won’t be disappointed."
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Christina Gatto

January 31, 2018

1  out of  5
rating by Christina Gatto
"Received a bill after moving out of a rental property for a policy I didn't renew. Was told by a member of the staff that because I didn't cancel my policy automatically renewed and I was getting a bill! RIDICULOUS! Go elsewhere."
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Jeremy Davis

February 17, 2017

5  out of  5
rating by Jeremy Davis
"I'm glad I went with State Farm especially Angie Mapp's Branch. Her team was able to quote me auto insurance and showed me other programs for investment. By me being part of the Millennium clan, it's really really really really been an assist for me. Plus beside the app, her staff will give me a friendly reminder about my payments ( I'm a busy guy, always on the move. lol). Thanks for everything Mrs. Green and Ms. Mapp!!!!"
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Chris Hartsell

February 3, 2017

1  out of  5
rating by Chris Hartsell
"Received an unsolicited phone call for car insurance (I was shopping online and apparently my info was sold immediately). I told them I didn't want to work with State Farm because of the ridiculous amount of mail I get from them no matter how many calls to stop. Why would I buy anything from a company that can't respect a request to stop mailing me advertisements for a service I didn't need? Joshua was so sure he could get me a lower rate than I was quoted by Progressive, I let him try. $90 a month more, wasted 10 minutes of my time, and then tried to make excuses and tell me that State Farm wasn't usually cheaper because they were better. I was explicit in what was looking for and he was as deaf to his customers at the company as a whole."
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Kendra Graham

October 27, 2016

1  out of  5
rating by Kendra Graham
"Angie mapp will delete one of your vehicles off your policy without your knowledge, when confronted she will deny any fault or knowledge. Its too bad she inherited my policy and got rid of all the original staff based on discrimination, i fired here as soon as i could, wish i could give -4 stars"
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Roderick Grimes

May 28, 2015

5  out of  5
rating by Roderick Grimes
"I am delighted to have Angie as my Insurance Agent and Financial Advisor. Angie and her staff is professional, knowledgeable and courteous. Very attentive to my insurance and financial questions and concerns."